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Our mission and product promise go hand in hand. We're committed to offering the most diverse assortment of custom photo puzzle options with the highest quality. puzzleYOU wholeheartedly dedicates time and effort to creating premium photo puzzles. Our customers’ high expectations motivate us to improve with every puzzle that leaves our manufacturing facility. Because so many customers order our individually designed products as a unique gift for loved ones, professional printing and attention to detail are our top priorities. It's also why we offer a 15-year guarantee on every puzzle sold. Our mission is to meet all customers' expectations with 100% satisfaction every time. We want your custom photo puzzle to be enjoyed for many years to come!
Precision cutting guarantees fun of the highest level. We have worked diligently to ensure the measurements of our handmade cutting tools match the thickness of our premium cardboard. Finely tuned cutting tools combined with strong cardboard lead to the best quality results. Establishing the ideal ratio between both is precise, detail-oriented work. The result is that our puzzle pieces can be assembled easily and interlock well. Our production methods ensure that each puzzle piece is unique so that every piece comes together perfectly, but only when it's the right fit. This helps create an enjoyable experience every time!
Our production team uses a high-quality 0.09" thick cardboard. This makes your photo puzzle extra durable and long-lasting. Even after assembling your puzzle multiple times, it will still be fun and have a premium feel. Additionally, the pieces will stand up to the test of children playing with them! In the photo shown here, the piece on the left is a discount puzzle piece with 0.06" cardboard compared to one of our premium puzzle pieces at the right-hand side.
Our photo jigsaw puzzles have a high-quality touch and feel with our distinct matte, refined surface finish. Whether your puzzle is in the candlelight of your cozy living room or outside on the patio, it will not reflect light. This feature provides an enjoyable puzzling experience time and time again and makes each completed puzzle suitable for framing! Plus, the special paper we use for our puzzles makes gives each piece a tactile pleasantness when handling during assembly.
puzzleYOU Manufacturer Quality
puzzleYOU only uses premium materials. Our efficient, detail-oriented team takes great care to ensure a high-quality product and pleasant experience for our customers.
All of our photo puzzles are required to pass a meticulous final inspection. A puzzle may only leave the production facility when it meets our high quality standards. Each puzzle is scrutinized thoroughly by our team at the end of the production line. Your satisfaction with your gift is our motivation every single day! We pay special attention to:
Puzzle enthusiasts describe their expectations for the perfect jigsaw puzzle in many forums and blogs. Across the board, it's agreed that the pieces should only fit into one intended spot and must be cut to be fully disconnected from other puzzle pieces upon arrival. At the same time, they are supposed to interlock tightly when placed, allowing separate parts of the puzzle to be maneuvered easily. To avoid a difficult degree of assembly, the shape of the pieces has to be variable. We accomplish all of this and more! A bonus result of our accurate cutting and vacuuming methods during production is that there is only a minimal amount of shipping-related dust in the box.
We are so confident in the quality of our products that we offer a replacement guarantee for all of our photo puzzles. We use the finest materials and fade-resistant inks, ensuring that we produce your puzzle to last a lifetime.
Under standard use, we guarantee the following:
How to Claim Your Guarantee
If you notice a defect in your puzzle, please contact our service team and provide your order number. The most efficient way to reach our service team is via our contact form.
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